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Delivery

The prices of the Products sold on the Site are expressed in Euros. They may be subject to change without notice. Changes only apply to orders not yet submitted on the date of the change.

Shipping costs, within Italy, are borne by the Seller for a minimum shopping cart of €200.

In case of multiple purchases requiring extra-large packaging, shipping costs may incur an additional charge, which will be communicated directly to the customer at the time of package shipment, as shipping costs are calculated based on the size and weight of the package. We kindly ask the Customer to review this information before proceeding with the purchase.

All orders placed on the Site are shipped via FEDEX, DHL, GLS courier from our main office in Italy.
We use DHL's GoGreen program aimed at reducing the environmental impact of our activities and protecting the ecosystem.
 

Items are shipped within 1/2 days, from Monday to Friday, starting from the Order confirmation. No shipments are made on public holidays. 

New Year's Day January 1st
Epiphany January 6th
Maundy Thursday (variable date)
Easter Monday first Monday after Easter
Liberation Day April 25th
Labour Day May 1st
Republic Day June 2nd
Assumption Day August 15th
All Saints' Day November 1st
Immaculate Conception December 8th
Christmas Eve December 24th
Christmas Day December 25th
St. Stephen's Day December 26th
New Year's Eve December 31st

 

Delivery by Christmas is guaranteed for orders placed by December 16th. 

As required by customs procedures, all shipments directed to countries outside the European Union are accompanied by an invoice declaring the value of individual items.

All customers who place an order establish a business relationship with DIVINCENZOBOUTIQUE.COM and therefore commit to accepting delivery of their package. If the package is not delivered due to reasons attributable to the customer (incorrect address, recipient always absent, incorrect phone number, etc.) or if the customer refuses delivery, shipping costs and any customs duties will be deducted from the refund due to the customer. 

 

SHIPPING TIMES AND COSTS

Delivery to the address indicated in the Order form for purchased products will occur (starting from order confirmation) with the times and costs indicated below:

ITALY
Express 1-3 working days
€8 - free for orders over €200

EUROPE (EEC)
Express 1-2 working days
€20

EUROPE (NON-EEC)
Express 2-3 working days
€30
Prices do not include customs duties and taxes

UK
Express 2-3 working days
£30 
Prices do not include customs duties and taxes

USA
Express 2-3 working days
$30
Prices include customs duties and taxes

JAPAN
Express 2-4 working days
JPY 8000
Prices include customs duties and taxes

SOUTH KOREA
Express 2-4 working days
$50
Prices include customs duties and taxes

HONG KONG
Express 2-4 working days
$50
Prices include customs duties and taxes

REST OF THE WORLD
Express 2-4 working days
$50
Prices do not include customs duties and taxes
FTA available upon request

The Seller is not responsible for delays due to customs operations and controls due to force majeure, as these are beyond their direct control.